Black Pear care plans boost with new recruit
Black Pear has bolstered our Core support team on our live care plans with new senior operations engineer Michael “Mic” Barrow.
He handles queries on our Electronic Palliative Care Co-Ordination System (EPaCCS) and other health and care plans as well as our single, live appointment book for all primary services.
Mic kicked off on technical support in September alongside a few familiar faces from his time with Apollo Medical.
Rather than painting over the cracks they get to the bottom of it and make lasting changes.
Mic cut his teeth in tech working as a network administrator at a secondary school with 1,200 users before moving to Apollo Medical for 14 years.
It’s also great seeing everyone I’m working with. When I’m on conference calls and listening to the other team I’m in complete awe at their knowledge.
Everyone’ a leader in their field.