July 09, 2021

Core care plans attract new recruit to bolster Black Pear

Black Pear has snapped up a new account manager to look after our clients’ care plans, digital health records and diabetes referrals.

Nicole Palmer wanted to come aboard after hearing how our FHIR-enabled Core solutions give clinicians live read-write access to patient records. She was particularly excited about how they cut out repeated questions at A&E after her own personal experience.

Nicole said:

I was impressed, especially as I used to be a carer for my nan. I remember every time I had to go in with her you had to repeat yourself. I thought, imagine if you already had this information. Now there you go, Black Pear have got it. It just amazes me why everyone is not doing this. Especially things like having records that aren’t just read only, that you can write back on as well.

I remember in my first week we were doing a demo call and I was thinking, ‘Why are more people not doing this? Why are they only doing read only?’ That’s the most exciting part for me. Also the fact Black Pear seems to be moving forward all the times.

Nicole graduated in management at Royal Holloway University before landing a job in Adult Social Care at Walsall Council. She moved on to Universities Hospitals Birmingham Foundation Trust in 2009 where she worked her way up to a project manager from an IT programme support officer. But now she has jumped ship to Black Pear where she is enjoying the different focus.

It is very client driven which I love. You only do what is actually needed. I am liaising with clients and feeding back what’s required and what improvements can be made to things like their shared care records. At the moment I’m looking after North Tyneside, Greater Manchester and X-PERT diabetes referral. What I like is that I have time to think before acting. It means we are always focussed on what exactly the client needs, rather than rushing around firefighting. It is more creative and more user specific and patient oriented.

Recent news

September 8, 2021

Pear Fest brings partners together to raise thousands for charity

June 16, 2021

Core Care Record links up care plans in blueprint for future integrations

May 4, 2021

Expansion continues with new software engineer to improve care plans and records for...

April 12, 2021

Black Pear expands to boost care plans and electronic records for the NHS

March 23, 2021

Core Care Record scoops prize for connecting the health service

March 4, 2021

Black Pear promotion to keep care plans, health records and QuickFHIR on track for th...

February 5, 2021

Integrated care record transforms connected healthcare with Core

January 19, 2021

Covid, Care Plans and QuickFHIR – a year in review

January 7, 2021

Black Pear care plans boost with new recruit

December 18, 2020

Core end of life is the epaccs clinicians ‘always wanted’

November 27, 2020

Making interoperability work for clinicians

November 18, 2020

Anth’s Sean Day

October 5, 2020

In loving memory of a Black Pear dynamo

May 11, 2020

Black Pear Enabling New Patient Services in Rapid Response to COVID 19

February 20, 2020

Continued growth drives new appointment to Web Development Team